Welcome to Smile Publishing! We are the number one producers of free publicity magazines to the voluntary sector within the NHS. Why not take a look around?

April 20, 2021

Stevenage Volunteer Guide

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We work with NHS Trusts across the UK to create beautiful magazine projects that promote the fantastic work of volunteers.


We provide a free design service to our customers, the Design Team creating contemporary and effective advertisements to feature in our widely-read publications.


Through the generous support of our advertisers, we are able to present each of our clients with a donation to their cause, helping them to continue their fantastic work.

A bit about Smile

Smile Publishing started in 1989 in the back bedroom of our founder Tim Lloyd. It took him a year to produce the first ever Smile magazine but, since then, the company has grown enormously. We currently employ 40 staff, both full- and part-time, from our two bases in Chelmsford and Southend.


Message from Tim Lloyd

Hi! Thank you for dropping in on Smile Publishing. Established in 1989, my whole team and I are proud of what has been achieved here over the last 25 years. We currently serve 76 hospitals across the UK, with magazines serving the Voluntary Services, PALS, Outpatients, Children’s Services, The League of Friends, Patient Experience teams and, of course, our great friends in hospital radio.

We are amazed at the magnitude of what we have been able to accomplish. Customers and advertisers alike keep on coming back to us, year after year. Excellent response rates and people’s great affinity with local hospitals, which many businesses up and down the UK appear to have, mean they continually want to be involved.

If you have any queries or questions, please feel free to get in touch with me by emailing tim.lloyd@smilepublishing.com – I’d love to hear from you.

Once again, thank you for dropping by and I very much hope you can join us in our quest in providing a premium service to our many and varied customers.



12 May 2015, East Sussex Healthcare NHS Trust

“Pat and I have had the pleasure of working with your company for many years, and as we are now retiring we did not want to go without paying tribute to your team. The staff at Smile Publishing have always impressed us with their professionalism, they have dealt swiftly and positively with our queries and requirements and fully supported us in achieving the right look to our Guide. In fact it is true to say that we have never been disappointed with any of the Guides, they have been of excellent quality, fulfilling and often exceeding our expectations. Our sincere thanks to you all. NHS Voluntary Services Managers (retired) Corinne and Pat.”

12 May 2015, Basildon Hospital Radio

‘The quality and content of the magazine is of a very high standard. The look, feel and touch of the magazine is excellent. The team are always happy to deal with any queries, promptly and efficiently, right up to going to print. For a company to enhance and keep its reputation, it must rely heavily on its staff. The Smile team do just that!’

12 May 2015, BHRUT Hospitals NHS Trust

‘Very well produced and positive comments have been received from volunteers and staff. Thank you for producing yet another great magazine. A very efficient service and very nice, friendly staff!’

12 May 2015, Buckinghamshire Healthcare NHS Trust

Very professional and accommodating at all levels in terms of editing and overall content of the magazine. The personal service and attention that we received was outstanding. A pleasure to work with Madeleine, Kerrie, Steve and Tim. Thank you!’

Company Statistics

£250,000 +

Total donations

60 +

Number of Trusts we work with


Magazines produced last year


Coffees consumed each day